TERMS & CONDITIONS
GENERAL HIRING INFORMATION
This agreement is between Nottingham VW Camper Hire and you as specified in your Booking Confirmation (Owner, we us, our) and the hirer (you, your). The following definitions apply throughout this agreement.
Please read this carefully. This is a long document and you may wish to print off and read offline.
BOOKINGS AND RESERVATIONS
Weekly bookings are generally from Saturday to Saturday, unless otherwise agreed in writing.
- To make a booking please first make a Booking Enquiry to check availability and to get a firm price for the hire. You can do this by any of the following
- On-line Booking Enquiry Form.
- We will send you a Quotation with a firm price & availability details and we will
also answer any queries you have asked.
- If you are happy with the details and wish to make a booking please complete this form with the information requested in the final section and send back to us via email or post.
- At the point of confirmation there will not be any holding deposit required. The full hire fee will be required 5 days before hire and a security deposit of the amount up to the required deposit depending on your age (to cover insurance excess) will be paid the day before the start of the hire period.
Forms may be sent via email to firstname.lastname@example.org or by conventional post to:-
Nottingham VW Camper Hire, 25 Crown Street, Hucknall, Nottingham, NG15 7SW
A security deposit of £750 (£1,000 for drivers aged 21 – 23 and 75 – 79) or £1,500 for festivals, concerts, sporting events, European travel and Corporate Events, is taken on the collection date. This is taken using a BACs transfer. The deposit will be released back to you within 7 working days of the end of your rental period, provided that the vehicle has been returned on time in a clean, complete and undamaged state. If our vehicle is returned in unsatisfactory condition, an additional charge of £70 will be made in respect of unclean interior. The amount of security deposit is taken to cover the insurance excess on the campervan insurance policy.
All drivers must be over 21 years of age and have held a full UK driving license or its international equivalent for a minimum of 2 years. Drivers aged 25 and under and between the ages of 75 -79 are required to pay the first £1,000 of any motor insurance claim. All deposits for insurance must be paid by fully traceable means and unless there is a claim on your security deposit it will be fully refunded within 24 hours of the end of the rental period.
Any driving convictions, accidents, insurance refusal, endorsements, disabilities or medical conditions must be declared prior to booking. In certain circumstances insurance may be refused or a surcharge be payable.
Visitors from abroad should obtain a valid International Driving Permit in addition to their domestic one.
All drivers must produce their full domestic driving license (If photo license both parts both the photo and paper part must be provided) plus 2 recent utility bills (dated within the last 3 months) with a matching address to that on the license.
On arrival at our premises drivers are also required to sign this agreement that incorporates the hire agreement and insurance cover.
No one other than the hirer(s) named in the Terms and Conditions may drive the vehicle, unless agreed prior to commencement of hire. The additional driver’s information must be entered onto the hire Agreement and agreed by our insurers.
INSURANCE & EXCESS
Insurance is included within the hire charge. However, in the event of any accident, loss or damage, you will be liable to pay the first £750 (£1,000 for drivers aged 21 – 24 and 75 – 79) or £1,500 for festivals, concerts, sporting events & European travel of any incident.
The insurance excludes claims for loss or damage to personal possessions. In this respect you are advised to take out additional personal holiday / travel insurance for the duration of the hire period.
Additional drivers will not incur additional premium costs (please request details if you wish to have additional drivers).
Travel in Europe will incur an additional premium for European breakdown cover and must be declared at the time of booking. For foreign travel please contact us with details of your journey for a full price quotation.
Drivers must not have more than 6 penalty points and no more than 1 claim in the last 3 years, no serious motor convictions that carry 6 penalties within the last 5 years are allowable. By signing this Rental Agreement you will authorise Nottingham VW Camper Hire to carry out a full DVLA license check.
In the event of an accident you are obliged to report this to us immediately and must not admit liability. You must gather as much information from the accident scene as possible including photographs, names, addresses, contact details and phone numbers. Details of all witnesses must be passed to VW Camper Hire and you must fully assist with the claim until it has been closed by our insurers. Your security deposit will be used to cover the excess in the event of any claim on our insurance.
Hire rates quoted include:
All Inclusive Price Unlimited miles UK standard vehicle insurance*
UK and European Breakdown cover.
Cutlery and crockery
Bedding for upto 4 people
Food starter pack
Camping equipment if needed
Full inventory as stated
*In some cases, Nottingham VW Camper Hire will incur additional charges if the driver to be insured has a traffic conviction, is using a non-UK driving license or is in an occupation which is deemed high risk. These charges will be passed onto the customers.
On the day of collection your vehicle will be ready from 8.00am. Please allow at least 1 hour for the handover of the vehicle. We want you to enjoy your holiday to the full – time spent in familiarisation with your new “home” will help to ensure that you get the maximum benefit from your hire.
You are advised to check the vehicle thoroughly before leaving our premises.
Customer’s vehicles can be left at our premises although Nottingham VW Camper Hire accepts no responsibility for any damage that might occur.
All vehicles must be returned to Nottingham VW Camper Hire site by 5.00pm on the final day of your rental period unless there has been a prior agreement of an alternative time.
Upon return we will check the vehicle for damage, cleanliness, etc., including the condition of the tyres and windscreen which are not included in the Company’s insurance cover and any damage to which is the hirer’s responsibility.
All vehicles are supplied with a full tank of diesel fuel and should be returned with a full tank of diesel fuel. If the vehicle is not returned full a charge of £25 plus the cost of the fuel will be made against the security deposit.
There are no refunds for early return of the vehicle
OPTIONAL AIRPORT PICKUP/TAXI SERVICE
If you are arriving by plane or train, we can arrange collection & return. Please ask for details & costs.
In the unlikely event of a breakdown, Nottingham VW Camper Hire ask you to refer to the motor breakdown cover booklet.
Your breakdown cover includes 24 Hour national breakdown roadside rescue with recovery to our address (full details with the vehicle).
You may instruct any repair up to the value of and not exceeding £100. Receipts must be kept for any or all repairs made if you wish to be refunded for their costs. All repairs in excess of £100 must be authorised by Nottingham VW Camper Hire prior to the work being undertaken.
If our vehicle can not be repaired at the road side and we can not locate a suitable replacement we agree to return the remainder of your rental fee in full.
Nottingham VW Camper Hire must be informed of all countries intended to be visited at the time of booking; travel outside the EU is not covered. Nottingham VW Camper Hire will inform you of any additional requirements prior to the confirmation of booking.
You are responsible for all expenses incurred as a result of offences against the road traffic act. This includes all fines (including parking) incurred during the entire period of hire. There will be a charge of £25 admin fee for any management of documents/fine paperwork as a result of notified traffic offence
FUEL, GAS & TYRE PRESSURES
The vehicle is supplied with a full tank of diesel fuel and must be returned with a full tank of diesel fuel. The vehicle is also supplied with a enough gas for the duration of your rental – you are not required to refill the gas on return.
Fuel, oil, windscreen wipers and tyres (and any damage to them) are your responsibility and you must check and maintain the pressures, condition and levels. Any damage to these items (including punctures) will be rectified at your cost.
You may park one car free of charge at your own risk at the base of Nottingham VW Camper Hire for the hire period.
Animals other than guide dogs are not allowed in any of the vehicles without express permission in advance. Dogs must be declared at the time of booking but are very welcome!
All cancellations must be in writing and should be sent by: –
- Cancellations will be charged as follows: –
Nottingham VW Camper Hire operates a strictly no smoking policy within all hired vehicles. Failure to comply, or any damage caused by smoking will result in the loss of the security deposit to the value of all repairs/cleaning required or a minimum fine of £500.
An inventory is supplied with your hire. Any loss or damage to items as listed upon the inventory will be charged at replacement cost on a like for like basis.
We will make every effort to ensure that the reserved vehicle is available for you at the correct time. If, due to circumstances beyond our control, this is not possible and if an alternative or acceptable vehicle is not available our liability is limited to the refunds of all monies paid by you.
The Company reserves the right to cancel the hire if at the commencement of the hire the driver’s license(s) are invalid or not in accordance with the conditions set out in condition. (3). In these circumstances the total hire charge will be forfeited. If the customers information is found to be false during a hire Nottingham VW Camper Hire reserves the right to repossess the vehicle. In this event all charges of repossession and all other associated costs of this process will be passed onto the hirer and deducted from the security deposit.
The Company reserves the right to vary rates and conditions at any time.
Nottingham VW Camper Hire Vehicles are delivered for hire in excellent condition. It is the responsibility of the Hirer to return the vehicle presentable inside. Exterior cleaning will be carried out by Nottingham VW Camper Hire.
An Increase may be applied at Special Peak Times or Events
All prices include insurance, full breakdown cover, unlimited miles, cooking utensils and crockery,bedding, camping equipment and basic food starter pack.
Discounts are available for periods of hire over 21 days.
I agree to comply with all the Terms and Conditions set out above.
A security deposit of £750 (£1,000 for drivers aged 21 – 23 and 75 – 79) or £1,500 for festivals, concerts, sporting events, European travel and Corporate Events will been paid to Nottingham VW Camper Hire, the day before hire.
I confirm all the information I have given on this agreement is correct, to the best of my knowledge and if it changes either prior to or during the agreement, I will report it immediately to Nottingham VW Camper Hire.
Date of Hire:
Cost of Hire:
Name of Hirer:
Driving License Number:
National Insurance Number:
Date of Birth:
Do you have any criminal convictions: Yes/No
If yes, please provide details below including number of penalty points and conviction code.
Have you had any accidents in the last 3 years: Yes/No
If yes, please provide details below including fault as identified by your insurers.
I agree for Nottingham VW Camper Hire, after being provided with a check code from the DVLA, to view my driving license details on line using the driving license check service.
Signed by Nottingham VW Camper Hire: